A6400 Privacy Policy — Protecting Your Personal Data
A6400 is committed to protecting the privacy of every user in Malaysia. This policy explains how we collect, use, store, and safeguard your personal information when you use our platform.
Effective date: 1 January 2026. We encourage you to read this policy in full and contact us if you have any questions.
SSL Data Security • No Data Sharing Without Consent • User Access Rights • Cookies Policy • MYR Payment Data Protection • Device & Browser Data • Account Deletion • Contact Support • Policy Updates •
Information We Collect
When you register and use the a6400 platform, we collect several categories of information to ensure our services run smoothly, securely, and are suited to you as a Malaysian user. This information is collected solely for legitimate purposes and will not be used beyond the scope outlined in this policy.
Account information — Includes your full name, phone number, email address, date of birth, and password provided during registration. This information is required to verify your identity and comply with relevant legal requirements.
Payment information — Details relating to the MYR payment methods you use, such as bank account numbers or e-wallet information. We do not store full credit card details — sensitive payment data is processed through an encrypted payment gateway.
Device and browser information — Including IP address, browser type, operating system, screen resolution, and mobile device information. This data is used to detect fraudulent activity and ensure platform compatibility with your device.
Usage data — Records of your activity on the platform, such as pages visited, bets placed, session duration, and navigation clicks. This helps us continually improve the user experience.
How We Use Your Information & Cookies
- Verifying user identity and processing account registration securely.
- Processing deposits, withdrawals, and financial transactions in MYR.
- Delivering relevant and responsive customer support.
- Sending important notifications related to your account, promotions, and platform updates.
- Detecting and preventing fraud, money laundering, and platform abuse.
- Complying with applicable laws and regulations in Malaysia.
A6400 uses cookies — small text files stored on your device — to keep the platform running smoothly. We use three types of cookies:
- Essential cookies — Required for login sessions and core security functions. Cannot be disabled.
- Performance cookies — Collects anonymised usage data to improve platform speed and responsiveness.
- Preference cookies — Saves your language settings and display preferences. These can be managed through your browser settings.
Data Storage & Security
All a6400 user data is stored on servers protected by multi-layered security measures. Every communication between your device and our servers uses SSL/TLS encryption, ensuring your data cannot be intercepted or accessed by unauthorised parties while in transit.
Account and transaction data is retained for as long as necessary to meet legal obligations and operational requirements — typically no more than seven years from the date of the last transaction, in line with Malaysian financial law.
We apply role-based access control to ensure that only authorised personnel can access users' personal data. All internal access is logged and continuously monitored to detect any anomalies.
While we take all reasonable steps to protect your data, no system can guarantee absolute security. Users are also responsible for keeping their own passwords and login credentials confidential.
Sharing Information with Third Parties
A6400 does not sell, rent, or share users' personal data with third parties for marketing or commercial purposes without explicit consent. However, there are limited circumstances where information sharing may occur:
- Payment service providers — Transaction data is shared with the third-party payment gateways used to process MYR deposits and withdrawals. They are bound by strict confidentiality agreements.
- Legal compliance — We are required to disclose information to Malaysian authorities when mandated by law, court order, or official investigation.
- Fraud prevention — Limited information may be shared with recognised fraud prevention platforms to detect and stop unlawful activity.
User Rights Over Personal Data
You have the right to request a copy of the personal data we hold about you at any time. Requests can be submitted via the a6400 support email and will be processed within 14 business days once identity verification is complete.
If you believe any personal information we hold about you is inaccurate or outdated, you have the right to request a correction. We will update our records within a reasonable timeframe once your identity has been verified through our standard verification process.
You may request the deletion of your account and personal data. However, we may need to retain certain records for a period required by law — for example, financial transaction records. A deletion request does not affect your right to reclaim any actual account balance.
Changes to This Privacy Policy
A6400 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or changes to the services we offer. Any updates will be published on this page with a revised effective date.
We encourage users to review this page regularly to stay informed about how we handle their information. Continued use of the a6400 platform after any changes are published will be considered acceptance of the updated Privacy Policy.
For changes we consider material and significant, we will endeavour to notify you via your registered email address or through a prominent notice on the platform before the changes take effect.
How to Contact Us About Privacy
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please reach out to the a6400 support team through the following:
- [email protected]
- Monday – Sunday, 09:00 – 00:00
For general enquiries about your account and platform usage, you may also refer to the FAQ us for immediate assistance.
Your Data, Our Protection
Register for an a6400 account with confidence — your privacy is our priority. The platform is built for Malaysian users who value security and transparency.